Ordering

  • How do I place an order?

You have to register an account with us in order to start shopping. All your information will remain classified.

  • Do you have a showroom?

No we do not have a physical showroom. We fully operate online so as to keep our prices as low as possible.

Payment

  • What currency do you use?

We only accept Singapore Dollars (SGD).

  • How do I make payment?

We offer the following payment methods :

  1. Credit Card payment via Paypal and Wirecard
  2. Internet Bank Transfer to our company’s current account
  3. Cheque/Cash payments on delivery
  • Do you offer Interest Free Installment Plan?

Currently we do not offer Interest Free Installment payment methods.

  • Do you ship overseas?

For orders that have delivery addresses out of Singapore kindly email us at sales@livingshack.com.

  • Do you charge GST?

Yes, we are a GST registered company and it is mandatory for us to charge the prevailing GST.

  •  OK! Now I have completed the ordering process. How do I know when my order is confirmed?

A confirmation email will be sent to your registered email address. Our sales consultants will also drop you an SMS to confirm your order.

  • What if I decided to change my mind about my order?

Ah! Yes it happens, we understand. As a gesture of rapport, we would provide a 48-hour grace period AFTER your order confirmation.

Should you decide to cancel your order outright within that time-frame, we will do a full refund!

Delivery

  • So when will I receive my purchases?

Within 4-7 working days. That’s a promise!
However if you have any request, kindly contact us at sales@livingshack.com or call us at 90074529/94550048 with your order reference number. We will do our best to meet your requirements.

Post purchase

  • Product Defects/Damage upon delivery

As all our products are covered by Agent/Manufacturer’s warranty, kindly notify us and we will have the outstanding issue settled ASAP.

Do note that individual items have their individual warranty duration given by the Agent/Manufacturer.

  • Hey! Can I have your number?

Oh! You’re such a flatterer!…

Just kidding! Below is our contact information :

Office : 62869741
Gavin Lee : 90074529
Teo : 94550048

Alternatively, you may want to fill up the CONTACT FORM in the contact us section or drop us an email at sales@livingshack.com.